To: Example Credit Ltd
Subject: Complaint about car finance
I am requesting a review of my car finance agreement. Based on the information provided, I believe the credit may not have been properly assessed for affordability and I would like the lender to review whether charges, interest and repayments were applied fairly.
The monthly payment was approximately £210 and the credit amount was approximately £5200. I have included supporting evidence and request a clear explanation of the checks completed before the agreement was approved.
Please review the account, explain the decision process and confirm whether a refund, correction or other resolution is appropriate.